What best describes a module in a ServiceNow application?

What best describes a module in a ServiceNow application?

• A. The functionality within an application menu such as opening a new record in the same or separate window
• B. A database table
• C. A user role
• D. A UI policy

Answer: (A)

Modules are the navigational entries you see in the ServiceNow Application Navigator that expose specific functionality of an application. When you click a module, it opens the related UI—such as a form to create a new record or a list of records—and it can open in the same window or a new one. This is exactly what the option describes. Modules are not the data structures (database tables), not the permissions (user roles), and not UI policies that govern form behavior. They define how you access and initiate actions within an app.

Modules are the navigational entries you see in the ServiceNow Application Navigator that expose specific functionality of an application. When you click a module, it opens the related UI—such as a form to create a new record or a list of records—and it can open in the same window or a new one. This is exactly what the option describes. Modules are not the data structures (database tables), not the permissions (user roles), and not UI policies that govern form behavior. They define how you access and initiate actions within an app.