If a Script Include has a protection policy value of protected and the application is not downloaded from the ServiceNow App Store, when is the protection policy applied?

If a Script Include has a protection policy value of protected and the application is not downloaded from the ServiceNow App Store, when is the protection policy applied?

• A. It is not applied
• B. It is applied
• C. Only after approval
• D. Only on first run

Answer: (A)

The important idea is that protection policies for Script Includes are tied to how the app was delivered. When a Script Include is marked as protected, that protection is enforced only if the app comes from the ServiceNow App Store. If the application isn’t downloaded from the App Store, the protection policy isn’t applied, so the Script Include behaves like a normal, editable script in that environment. This design helps store-packaged apps maintain integrity while allowing non-store or custom apps to be edited without store-imposed restrictions.

The important idea is that protection policies for Script Includes are tied to how the app was delivered. When a Script Include is marked as protected, that protection is enforced only if the app comes from the ServiceNow App Store. If the application isn’t downloaded from the App Store, the protection policy isn’t applied, so the Script Include behaves like a normal, editable script in that environment. This design helps store-packaged apps maintain integrity while allowing non-store or custom apps to be edited without store-imposed restrictions.