How is access to application menus and modules controlled?

How is access to application menus and modules controlled?

• A. Roles
• B. Permissions
• C. User accounts
• D. Groups

Answer: (A)

Roles determine what a user can see and do in ServiceNow by controlling access to application menus and modules. The application navigator only shows modules for which the user has the required roles, and those roles can be granted directly or through group membership. Permissions (ACLs) govern what actions you can perform within a module on data, not which modules appear. Groups are just a way to organize users and streamline role assignments. So, access to application menus and modules is governed by roles.

Roles determine what a user can see and do in ServiceNow by controlling access to application menus and modules. The application navigator only shows modules for which the user has the required roles, and those roles can be granted directly or through group membership. Permissions (ACLs) govern what actions you can perform within a module on data, not which modules appear. Groups are just a way to organize users and streamline role assignments. So, access to application menus and modules is governed by roles.